Change Healthcare Resources

Resources for Healthcare Leaders 

We’re seeing Change Healthcare bring its systems back online and restore operations following its recent cyber attack. Still, some information has been hard to come by, and some good lessons have been learned from the last several weeks since the initial attack was discovered.

Here’s a roundup of the latest information we have about Change Healthcare’s current status and best next steps for those who work with them as well as some resources for learning from this all-too-common cyber incident and how to protect your organization.

The latest as of 3/25/24

  • Medical Claims software is operational with 14B in claims staged for processing
  • The Clearinghouse relay exchange is planned for operation by midweek ~27 Mar
  • Providers with cashflow issues should consider the the temporary funding/assistance programs available; 2.5B has been provided in advances to date
  • Restoration efforts are ongoing
  • 3rd party attestation documents will be available to clients; testing of rebuilt systems by Mandiant/PaloAlto/Bishop Fox
  • There is no additional update or knowledge of any data released by the actor on the web, and they are monitoring
  • They are working with regulators on the ongoing investigation

What’s next?

We’ll continue to stay connected to the Change Healthcare situation and relay information as we receive it. In the meantime, if you have questions about any of the information above or need help with any of the actions or responses listed, we’d love to help.