Business Impact Analysis: Key to Organizational Resiliency in Times of Crisis

This presentation is a recording of a web event given on 7/29/2021 by Clearwater’s Vice President of Consulting Services, Cathie Brown.


As one of our nation’s 16 critical infrastructure sectors, healthcare is looked to for its resiliency in providing services in the event of a terror or cyber attack, a public health disease outbreak and during natural disasters.

To gauge their organization’s resiliency, health system leaders must ask hard questions such as:

  • Do we have a continuity plan in place that covers our most critical business processes?
  • Do we know what those critical processes are?
  • Do we know what our vital systems and applications are?
  • If disruption occurs, could our organization continue to deliver services?

Leading organizations recognize the value of a Business Impact Analysis (BIA) in helping answer those important questions. A BIA is a systematic process to determine and evaluate the potential effects of an interruption to critical business operations because of a disaster, accident or emergency.

During this webinar, we will review how a BIA process can be used to determine the parts of a healthcare organization that are most essential and identify the vital systems and applications that support those key areas. We will also discuss how a BIA can jumpstart the planning process for resources and materials needed for the organization to continue to operate post crisis.

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